Freight forwarding is a service that organizes your shipment from a foreign country to Mongolia (or from Mongolia to abroad) via the most suitable route and mode of transport. It includes documentation, customs clearance, warehousing, shipment tracking, and delivery — as one complete process. In other words, you work with a single company and we take responsibility for the entire “start-to-finish” logistics chain.

Route (direction) means the main flow of cargo movement from origin to destination (example: China → Ulaanbaatar).

Itinerary (detailed route) means the specific path within that direction — the transit ports/cities/stations and the points where transport modes change (example: Tianjin Port → Erenhot → Zamiin-Uud → Ulaanbaatar).

The most common import routes to Mongolia are:

• Via China: Tianjin/Xingang, Qingdao and other ports → Erenhot/Mandal/Gashuunsukhait → Ulaanbaatar

• Via Russia: Vladivostok/Nakhodka and other ports → Ulan-Ude/Naushki → Sukhbaatar → Ulaanbaatar

• Depending on cargo type, timeline, and budget, shipments are handled via rail + truck, road only, or air freight.

These are the areas where mistakes happen most often:

• HS code, product type, and intended use: If customs classification is wrong, you may face incorrect taxes, extra permits, or delays.

• Invoice and packing list: If quantity, weight, dimensions, or price are missing or inconsistent, problems often occur.

• Incoterms (EXW/FOB/CIF, etc.): It must be clear which costs and responsibilities belong to which party.

• Packaging: Must protect against damage and moisture (especially for fragile items and electronics).

• Insurance: Strongly recommended for high-value cargo or items with higher risk of damage.

• Timing and peak season: At certain times of the year, congestion at ports and border crossings can extend transit time.

Full container load (FCL) means your cargo fills and uses an entire container exclusively.

Key points to consider:

• Choose the correct container type (20’/40’/40HQ, reefer, open top, etc.).

• Loading and securing: If interior packing is weak, cargo can be damaged by vibration during sea/rail transport.

• Correct weight and dimensions: Overweight cargo may result in extra charges or penalties.

• Documentation: Errors in transport documents (BL/CMR/rail waybill, etc.) are one of the biggest causes of delays.

Full truckload (FTL) means your cargo is loaded exclusively onto one truck and delivered directly.

Key points to consider:

• Loading/unloading conditions: Is there a forklift? Dock height? Working hours on site?

• Temperature requirements (food, pharmaceuticals, chemicals, etc.).

• Route and border crossing: Some border points have restrictions and long queues.

• Permits/documents: Certain cargo types require special permits.

LCL/LTL means combining multiple customers’ smaller shipments into one consolidated load for the same direction.

Key points to consider:

• Accurate measurements: Pricing is often calculated by “volumetric weight.”

• Packaging is critical: Because it travels with other cargo, protect against corner damage, crushing, and moisture.

• Transit time: Consolidation/deconsolidation can make it slightly longer than FCL/FTL.

• Restricted items: Rules are stricter since it travels with others’ cargo, and documentation is checked more closely.

Air freight is the fastest option, but it is more expensive. It is usually best for urgent, high-value, small-volume shipments.

Key points to consider:

• Dangerous goods rules: Lithium batteries, liquids, powders, and chemicals have special classifications.

• Packaging: Must comply with aviation safety standards.

• Weight/volume: Charged by volumetric weight; large boxes increase cost.

• Timing and destination: Transit time depends on direct vs. connecting flights.